Above.com Domain Marketplace FAQs
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Domains sold that are not supported at Above.com Registrar have facilities for the seller to provide the buyer with the transfer details.
Note: The auction listing fee is refunded in full if the auction is cancelled within the first 2 hours. After that time, the listing fee is non-refundable.
Note: Once the reserve price has been reached, or a when the first bid has been received on a no-reserve auction, the BIN option will no longer be available and changing the BIN will have no impact.
If the auction is re-run, the domain will be released from escrow and all auction fees will be refunded.
If you are not using the Monetization AutoPilot service, you can still provide your third party parking statistics by doing an import. To do this, log into the Above.com Monetization AutoPilot and enter the parking accounts you wish to import data from. This is done in the Manage Accounts section. Once setup, an import will happen automatically within 24 hours. Please note however that for more parking services, only the last 30 days will be imported. Once the import is complete, you will be able to include the parking statistics as part of the listing.
Note: Your Monetization AutoPilot account can be used to only import parking statistics for the purpose of your auction. You do not need to actively use the Monetization AutoPilot service or change the DNS on your domains.
If you do not wish to import any statistics, you can still include traffic and revenue information as part of the auction description.
MAKE OFFER listed domains have no specific time to be sold. MAKE OFFER listed domains do not display the reserve price. There is no fee for MAKE OFFER listed domains.
Escrow is provided by Above.com and all escrow costs are included in the 10% fee.
MAKE OFFER LISTING your domains in Above.com's Marketplace is FREE.
Payment is made manually in this case and you will need to contact Sales@above.com, 1 week after the sale has been confirmed through marketplace, this is the safest way for the seller and the buyer to make this transaction as the domain is not in our system.
- Log into your Above.com account.
- Select "My Account" link then, "Request Payout" in the "Payout Details" section.
- Select the payment method.
- Enter the amount to be paid out from the total available.
- Click on the "Request Payout" button.
Your payout request will then be processed at the end of the month.
Note: A minimum request of $100 is required for a payout via PayPal and a minimum request of $1,000 is required for a bank transfer.
If a refund of all or part of a payment is requested, it can only be refunded via the method it was originally paid.
Note: If a reserve price has not been met, the system will automatically bid up to the reserve price even if you are the only bidder.
Note: No other bidder will be able to see your Max Bid.
An automated bidding system will place bids for you in $1.00 increments up to your maximum bid. The system will bid the MINIMUM amount needed for you to win the domain name. If the auction has a reserve price, an automatic bid will be placed up to the value of the reserve or the value of your max bid, whichever is lower.
- The Max Bid of the highest bidder is beaten by a bid placed in the closing minutes of an auction.
- The bid is $500 or more.
- The bid is 10% above the current highest bid.
Note: Your registrar account has the same login as your auction account.
If you don't have enough funds in your account, you will need to follow the payment instructions and deposit enough funds to cover your winning bids. Until your payment is received, the domain will be held in escrow.
If you default on your payment, your account may receive a negative rating from the seller and in case of repeat non-payments, you may be banned from participating in future auctions.
Note: If you need more time for payment, please contact customer support at firstname.lastname@example.org. Requests for extensions will be treated on case by case basis and may attract additional fees.
For smaller purchases, PayPal or credit card can also be used.
- The buyer is responsible for all wire transfers fees and should ensure that enough funds are transferred to cover such costs if applicable.
- Should the domain sale be unsuccessfull for any reason, any purchase funds paid by the buyer will be refunded to their Above.com account balance. If a refund to the same payment method used to make payment is required, please contact email@example.com
After a sale, the Above.com escrow system handles payments and domain transfers. This is process is anonymous and protects both the seller's and buyer's privacy.
Note: As a seller, your identity may be revealed though the publicly available whois information on domains being sold. To protect your identity as a seller, ensure that you are using a whois domain privacy service. The Above.com Domain Registrar provides whois privacy on all new registrations that support privacy free of charge.
Domains without an END date are LISTED, but not in AUCTION. If a domain, which is LISTED gets at least one bid, then the domain moves immediately to AUCTION.
If you only wish to see domains with specific TLDs, place a checkmark beside the TLD of your choice or click the down arrow under the TLD section to see a full list of available TLDs.
If you only wish to see Expired auctions, select the Expired checkbox in the Search by type section.
You can restrict the search results by setting a minimum and maximum for either the Buy Now price or Bid Price, or both.
You can also exclude or include domain names that contain Hyphens, IDN (Internationalized Domain Names) domains, Numbers or Portfolios by selecting the corresponding checkboxes.
The Max Characters specifies the maximum number of characters a domain may have to be included in your search results.
You can also search all domains that start with certain set of characters by using the Statrs With field.
Domains that are in auction, are not eligible for the OFFER process.
Complete the signup form and click the 'Submit' button. On the next page you will receive a confirmation of your subscription and you will have an opportunity to invite a friend or associate to subscribe as well.
To complete your registration you will need to click the confirmation link that is sent to your email address. If you do not receive your confirmation email in a timely manner, please check your junk/spam folder.
If you are already logged into your Above.com account your name and email address will automatically be completed on the form for you. Simply fill out the rest of the form and click the 'Submit' button.
Your friend will receive an email inviting them to subscribe to the Above.com Marketplace Report. They will need to click the confirmation link to accept your invitation and complete their subscription.