Above.com Parking Manager FAQ

What is the cost of the Above.com service?

Do I need to change parking companies to use your service?
Do I need to change accounts at my existing parking company?
Do I need to create new accounts at other parking companies you support?

Do I need to change DNS to use your service?
Can I use my own DNS?
What DNS settings should I use on my domains?
How do I get verified?

Which parking companies does Above.com support?
What if I am using a parking company not supported by Above.com?
Can I use multiple accounts from the same parking provider?
Do you have minimum portfolio size or traffic volume requirements?
How and when do I get paid?

How do you determine where and when my domains are moved?
How often are statistics updated?
Can reports be downloaded?

I am busy. How long will it take me to sign up?
How do I get started?

Do you have an API for Above.com parking statistics?
Is the API open to all Above.com users?



What is the cost of the Above.com service?
The standard ABOVE.COM service is free. Unlike other services, we do not take a percentage of your parking revenues and there are no hidden costs.

Note: Soon to be released Enterprise version will be available for a monthly fee. This will add additional enterprise level functionality.
The Enterprise version pricing is yet to be announced.


Do I need to change parking companies to use your service?
No, there is no need to change parking companies. With Above.com you keep your existing parking services and maintain a direct relationship with each parking company. Also, every company you work with will continue to pay you directly.


Do I need to change accounts at my existing parking company?
No, you keep your existing accounts along with any settings and benefits such as rev-share that you already have.


Do I need to create new accounts at other parking companies you support?
That is up to you. Our aim is to provide support for every parking company, but you decide which of these you want to work with.


Do I need to change DNS to use your service?
If you only want to use Above.com for reporting, you do not need to change the DNS.

You do need to change the DNS if you want to take advantage of our Auto Optimization functionality. You also need to use our DNS if you want normalized statistics or use the traffic analysis tools.


Can I use my own DNS?
Yes you can. Please contact your account manager for more information.


What DNS settings should I use?
Unless instructed otherwise by your account manager, use:
  • NS1.ABOVE.COM
  • NS2.ABOVE.COM


How do I get verified?
When contacting us, there are a number of methods on which we can verify you.
  • We can call you via a land line number.
  • A scan of the front and back of your credit card.
  • Pay via bank wire.
Please forward us the relevant information and we will respond to your request to be verified within 1 working day.

Which parking companies does Above.com support?
Above.com supports most parking platforms including: BigJumbo, Bodis, DDC, DomainSponsor, HitFarm, NameDrive, Parked.com, SEDO, Skenzo, TrafficZ and many others.

Note: You will need your own account at each of the Above.com supported services you wish to use.


What if I am using a parking company not currently supported by Above.com?
If you are using a parking services not currently supported by Above.com, please let us know. We can usually add a new service within a few days.


Can I use multiple accounts from the same parking provider?
Yes, multiple accounts can be used with all services except Skenzo and BigJumbo. When using multiple accounts please ensure that you do not specify a custom redirect in the account settings. Contact your account manager for more information.


Do you have minimum or maximum requirements on portfolio size or traffic volume?
There are no limits. You can use Above.com with any size portfolio, however please let us know in advance before adding portfolios generating over a million uniques per month.


How and when do I get paid?
When using the Above.com Parking Manager, you maintain a direct relationship with each individual parking service. Your parking companies will continue to pay you directly subject to their regular payment schedule. For clients that have Maximizer enabled, Maximizer earnings are paid Net 30 once balance reaches over $100.


How do you determine where and when my domains are moved?
You have two options. You can either manage your domains manually and move them between parking services at will, or you can use the Above.com Auto Optimizer and let our system work out where each domain performs the best. The system will tell you which service each domain is pointed to currently and which service is scheduled for testing.

The Auto Optimizer also monitors every domain on daily basis and if revenues drop for a set period of time, the domain is moved to the next best performing service. Above.com is a complete solution to help you maximize your parking revenues.


How often are statistics updated?
Revenue statistics are updated daily, traffic statistics hourly.

A re-import feature is also available to update your stats on demand throughout the day.

Note: Many parking services provide estimated revenue stats for the first few days. Estimates are always reported in red and are updated as soon as final results are available.


Can reports be downloaded?
Most reports can be exported to a CSV files. Many different reports and statistics are available including historical data.


I am busy. How long will it take me to sign up?
Setting up with Above.com just takes minutes. If you have a large portfolio you can upload your domains in a file or email the list to your account manager and we can do it for you.

A Quick Start guide is also available.


How do I get started?
Getting started is easy. If you are an existing Trellian member or customer, log in to Above.com using your Trellian services login. To create a new account click here.


Do you have an API for Above.com parking statistics?
Yes! It is open to any users with parking revenue higher than $200 per day. Contact your account manager for more infomation.


Is the API open to all Above.com users?
No, the API is open only to users with parking revenue higher than $200 per day. To access the Above.com Parking Manager API, you will need an API key. Contact your account manager to obtain one.

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